Frequently Asked Questions
How does it work?
We use a modern water-fed pole cleaning system that delivers purified, spot-free water through a lightweight pole, allowing us to clean windows and solar panels safely from the ground — up to 6 stories high. This method removes dirt, salt and grime thoroughly without chemicals, leaving a streak-free finish as the pure water dries naturally. It’s safer, more effective, and ideal for maintaining high or hard-to-reach glass and solar panels.
Must I provide water or power?
You don’t need to lift a finger (or find an extension lead). Our fully equipped van brings the water,
power, and know-how. Your only job? Having dirty windows ready for us 🫧
Is your work safe for people and the environment?
Yep! We keep it clean for everyone – our eco-friendly, chemical-free methods are safe for your family, pets and the planet 🌱. Spotless windows, no guilt.
Are you insured and certified?
You bet! We’re fully covered with public liability and insurance, and our team is trained, certified for working at heights, and COIDA-compliant. We take care of the paperwork so you can sit back and enjoy the view.
How do I pay for the service?
We accept EFTs or cash – simple. You bring the payment, we bring the sparkle!
Where is PinkDot based?
We’re proudly based in Hillcrest, but we don’t like to sit still âš¡Our team regularly heads out across Pietermaritzburg, Ballito, Toti, Durban and everywhere in between. So whether you’re near the coast, up the hill, or somewhere off the beaten track, chances are – we already clean windows there.
